Privacy Policy

At Dality, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and related services (collectively, the “Service”).

By using Dality, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Service.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a. Personal Information

When you register, make a purchase, or interact with our platform, we may collect the following:

  • Full name

  • Email address

  • Billing or shipping address

  • Payment information (processed securely by third-party providers)

  • Account details and preferences

  • Communication records (messages, inquiries, or support tickets)

b. Automatically Collected Data (Usage Data)

When you visit our website, certain data is collected automatically, including:

  • IP address

  • Browser type and version

  • Device information (e.g., computer, tablet, mobile)

  • Pages visited and time spent on each page

  • Referring website or link

  • Cookies and tracking technologies

This data helps us analyze how our platform is used and improve user experience.

2. How We Use Your Information

We use your personal and usage data for the following purposes:

  • To operate and maintain our platform

  • To create and manage your account

  • To process transactions and send confirmations

  • To personalize your experience

  • To provide customer support

  • To send service updates, promotional messages, or newsletters (you may opt out anytime)

  • To detect and prevent fraudulent or unauthorized activity

  • To comply with legal and regulatory obligations

3. Cookies and Tracking Technologies

Dality uses cookies and similar technologies to enhance your browsing experience.
Cookies help us:

  • Recognize returning visitors

  • Save login sessions

  • Understand site traffic and trends

You can adjust your cookie preferences through your browser settings. Disabling cookies may limit some website features.

4. Data Sharing and Disclosure

We value your privacy and will never sell your personal data.
We may share information in the following limited cases:

  • With Service Providers: To process payments, deliver artworks, or analyze usage data.

  • With Affiliates: Within the Dality group for operational purposes.

  • For Legal Reasons: When required by law or to protect our rights, safety, or users.

  • In Business Transfers: If Dality is involved in a merger, acquisition, or asset sale, your data may be transferred.

5. Data Retention

We retain your information only for as long as necessary to:

  • Provide services and complete transactions

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

When no longer needed, your data is securely deleted or anonymized.

6. Data Security

We use appropriate administrative, technical, and physical measures to protect your information against unauthorized access, alteration, or disclosure.

However, please note that no online transmission or storage system is 100% secure. You share information at your own risk.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data

  • Request a copy of your stored information

  • Withdraw consent at any time

  • Opt out of marketing communications

To exercise your rights, please contact us at privacy@dality.com.

8. Children’s Privacy

Dality does not knowingly collect data from children under 13 years of age.
If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.

10. International Data Transfers

As a global platform, your data may be transferred and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws, including GDPR (where applicable).

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted means you accept the revised policy.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please reach out to us: